This Website is operated by Solera Health, Inc., 111 West Monroe Street, Suite 200; Phoenix, Arizona, 85003. Please direct all feedback, requests for technical help, and other communications about the Website to: firstname.lastname@example.org.
Solera offers a proprietary software as a service (“SaaS”) platform that connects a nationwide network of community organizations and digital solutions for chronic disease prevention programs (including the Centers for Disease Control and Prevention’s National Diabetes Prevention Program) with technology that:
Nothing on our Website, in any of our other interactions with you, or in your use of any of Solera’s products and services, should be construed as creating a physician-patient relationship between you and Solera.
If you or someone you know is having a medical emergency, call 911 immediately.
Never disregard professional medical advice or delay seeking it because of something you have read on our Website. Solera does not engage in the practice of medicine.
Solera’s Products and Services, and the content on our Website, such as text, graphics, images, articles, and other materials (“Content”) is for general informational purposes only. While we intend for all information on our Website to be useful:
Solera’s Products and Services are designed and intended for U.S. citizens who:
No one under age 18 may provide any health-related information to or through Solera’s Products and Services unless Solera confirms that such disclosure would comply with HIPAA and equivalent State law. By using Solera’s Products and Services, you guarantee that you are a U.S. citizen and meet all of the eligibility requirements.
Our products and services are not intended for children under the age of 13. No one under age 13 may provide any information to or through Solera’s Products and Services. If you are under age 13, do not provide any information on or through Solera’s Products and Services, including, but not limited to:
If we learn we have collected or received Personal or Protected Health Information from a child under age 13 without verification or parental consent, we will delete that information and take other appropriate measures. If you believe that we may have collected any information, including Personal or Protected Health Information, directly from a child under age 13, please contact us immediately at: email@example.com or (602) 443-5260.
You guarantee that the information you provide to us about you will be current, true, accurate, supportable, and complete.
As part of Solera’s Products and Services, users may have the ability to transmit Personally Identifiable Information (PII) and Protected Health Information (PHI) by and between one another if allowed by HIPAA and equivalent State law.
We do not claim ownership rights to your PI or PHI. However, if you enter PI or PHI into Solera’s Website, you grant us a non-exclusive, royalty-free, fully sub-licensable, transferable license to use, display, reproduce, and distribute (in whole or in part) to provide Solera’s Products and Services. If we do, we will follow the rules of:
Solera is dedicated to ensuring the accessibility, integrity, and security of your PII and PHI. However, you are responsible for keeping your account secure, such as:
The Website may contain “Interactive Services” that allow users to post, submit, publish, display, or transmit to other users or other persons (“post”) content or materials (collectively, “User Contributions”) on or through the Website, such as:
Any User Contribution you post to the Website will be considered non-confidential and non-proprietary.
By providing any User Contributions on the Website, you grant us and our respective licensees and successors, the right to use, reproduce, modify, perform, display, distribute, and otherwise share with third parties any of this material that must follow your account settings and Privacy Laws.
You guarantee that:
You understand and acknowledge that you are responsible for any User Contributions you contribute and you, not Solera, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
These Content Standards apply to all User Contributions and use of Interactive Services. User Contributions must comply in their entirety with all Privacy Laws. Without limiting what’s mentioned above, User Contributions must not:
You may link to our homepage, provided you link in a way that is fair and legal and does not damage our reputation or take advantage of it, or violate the Privacy Laws of any user. But, you must not link in a way that suggests we endorse, approve, or are associated with the content without our express written consent.
Our Website may provide certain social media features that allow you to:
You agree to cooperate with us in immediately stopping any unauthorized framing or linking. Prohibited uses or disclosures
You agree not to use the Website and Solera’s Products and Services:
Additionally, you agree not to:
Otherwise attempt to interfere with the proper working of the Website
Solera is dedicated to ensuring the accessibility, integrity, and security of information you submit and post, including your PI and PHI.
The information presented on or through the Website and Solera’s Products and Services is made available solely for general information purposes. We do not undertake to review all material before it is posted on the Website. While we intend for all information on our Website to be useful, we do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
We are not liable or responsible for anything that happens due to anyone relying on information on the Website, including:
Our Website may include content provided by third parties, including:
All statements and opinions expressed in these materials, and all articles and responses to questions and other content, are solely the opinions and the responsibility of the author. We are not responsible or liable for the content or accuracy of any materials authored by any third parties.
Your use of the website, its content, and any products or services obtained through the website is at your own risk.
You understand that we cannot and do not guarantee that files you download from the internet or the Website will be free of viruses or other destructive code.
To the maximum extent permitted by applicable law, the website and related products and services are provided “as is” and “as available,” with all faults and without warranty of any kind, and we hereby disclaim all warranties and conditions with respect thereto, either express, implied, or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and noninfringement.
We do not guarantee, in writing or verbally, that the functions will meet your requirements, that any service will be uninterrupted or error-free, or that defects will be corrected. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the above exclusion and limitations may not apply.
We reserve the right to withdraw or amend this Website, or any of Solera’s Products and Services, in our sole discretion without notice. We will not be liable if all or any part of the Website is unavailable at any time, for any reason.
We will do scheduled system maintenance from time to time. During this time, updates to the Website, or parts of the website, may be unavailable. We may need to do emergency maintenance at other times in the event of system failure. You specifically acknowledge that outage and downtime may occur. Use of our Website is void where prohibited by regulation.
In our sole discretion, we have the right to:
Without limiting what’s stated above, we have the right to fully cooperate with any law enforcement authorities, regulatory agencies, and administrative or court orders that request or direct us to share the identity or other information of anyone posting any materials on the Website.
Solera is based in Arizona, in the United States.
Solera’s Products and Services, including our Website (including, but not limited to, all information, software, text, displays, images, video and audio, and the design, selection and arrangement) are:
Under no circumstances may the name Solera or any of Solera’s proprietary tools or services be used in any advertising or publicity without the express prior written permission of Solera.
The following are trademarks of Solera or its affiliates, licensors, or respective owners:
You must not use these without the prior written permission of Solera.
To the extent the Website or related services enables you to send or receive text messages, the standard text messaging rates or other carrier charges may apply.
We will not be liable for any loss or damage caused by:
In no event will Solera, its affiliates, or their licensors, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use:
This also includes any direct, indirect, special, incidental, consequential or punitive damages, including, but not limited to:
Some areas do not allow the limitation of liability or exclusion of certain damages, so this limitation may not apply.
Effective Date: 05/19/2021
Receive text messages from Solera through your mobile device. To start receiving texts, text “JOIN” to 70385.
You can cancel this text service at any time. Text “STOP” to 70385. Solera will message you to confirm that you have been unsubscribed. You will no longer receive text messages from Solera. If you want to resume receiving information, text “JOIN” to 70385. and Solera will resume sending text messages to you again.
If you are experiencing issues with the messaging program, you can text “HELP” to 70385 for more assistance, or you can get help directly at 877.486.0141.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive up to 4 text messages each month from Solera’s automated system. If you have any questions about your carrier’s text plan or data plan, it is best to contact your carrier directly.