Effective Date: February 2016
Information We Collect About You and How We Collect It
Protected Health Information
Upon obtaining your express authorization, you acknowledge that we may collect this Personal Information from you directly or from third parties that you may authorize to share Personal Information with Solera. We may ask you or authorized third parties to provide Protected Health Information about you that will enable us to enhance our ability to serve your needs and/or your use of Solera’s Products and Services. It is entirely your choice whether or not to provide Protected Health Information through Solera’s Products and Services. If you choose not to provide requested Protected Health Information, you may not be able to use certain features of Solera’s Products and Services.
Accessing and Correcting Your Personal and/or Protected Health Information
You can review and, subject to applicable laws, change your Personal Information by accessing Solera’s Products and Services via your secure user name and password.
You may also send us an e-mail at firstname.lastname@example.org or call us at (602) 443-5260 to request access to, correct or delete any Protected Health Information, subject to applicable laws.
We may not be able to accommodate a request to change Personal or Protected Health Information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may collect and use technical data and related information, including but not limited to technical information about your device (e.g., manufacturer, service provider, IP address, operating system, browser type, mobile number) system and application software, peripherals and your interactions with Solera’s Products and Services including automatically recording the dates and times of visits to Solera’s Products and Services, traffic data, and your search queries (“Technical Information”). Technical Information is gathered periodically to facilitate the provision of software updates, product support, product enhancements and other services to you (if any) related to Solera’s Products and Services, to estimate our audience size and usage patterns, store information about your preferences (allowing us to customize our products and services according to your individual interests), speed up your searches, and recognize you when you return to our Website and/or use Solera’s Products and Services. We may also automatically receive and record information on our server logs from your browser or mobile device, which could include your IP address, cookie information, browser information and the pages you visit/request. Solera does not consider nor intend Technical Information to constitute Personal or Protected Health Information. Solera may use the Technical Information in any manner it deems appropriate and lawful.
Choices About How We May Use Or Disclose Your Information
We may use your Information to contact you about our own and third-parties’ products and services that may be of interest to you. The technologies we use for this automatic data collection may include:
How We May Use or Disclose Your Information
We may use or disclose your Information only to the extent minimally necessary:
How We Secure Your Information
We have implemented reasonable and appropriate administrative, technical, and physical safeguards designed to protect the Information from unauthorized access, use or disclosure. All Information you provide to us is stored with an authorized cloud services provider. These safeguards include, without limitation, encrypting all Personal Information and Protected Health Information.
The safety and security of your Information also depends upon you. Where we have given you (or where you have selected) a user name and password to access Solera’s Products and Services, you are responsible for keeping this information confidential. It is in your best interest that you not share your user name or password with anyone.
Please keep in mind that whenever you voluntarily disclose Information on message boards or other public forums or features or through e-mail or group messaging, that Information can be collected and used by others to whom you may or may not have given consent. In short, by posting Information online that is publicly accessible (i.e. within message boards and the like), you may receive unsolicited messages from other parties in return or make others aware of your location. We are not responsible for the security or privacy of any Information you choose to submit outside the scope of Solera’s Products and Services.
Third-Party Products, Services and Technologies
Physicians or other health care providers, to the extent they are “Covered Entities” under HIPAA (as such term is defined in HIPAA), likely have their own privacy and security obligations with respect to your Personal Information and Protected Health Information. For more information regarding your rights under HIPAA, see www.hhs.gov/ocr/privacy/.
Do Not Track Policy
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to digital services that a visitor does not want to have his/her online activity tracked. If a digital service that responds to a particular DNT signal receives the DNT signal, the browser can block the digital service from collecting certain Personal Information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, we and many other digital service operators do not respond to DNT signals.
Solera’s Products and Services are not designed or intended to be accessed by children under the age of 13. No one under age 13 may provide any information to or through Solera’s Products and Services. If you are under age 13, do not provide any information on or through Solera’s Products and Services, including, but not limited to, your name, address, telephone number, e-mail address, user name, health information or other. We do not intentionally collect Personal Information directly from children under the age of 13 through Solera’s Products or Services. We also do not collect any Protected Health Information from anyone under 18 unless expressly authorized under Federal and equivalent State law. No one under age 18 may provide any health-related information to or through Solera’s Products and Services unless Solera confirms that such disclosure would comply with applicable Federal or State laws.
If we learn we have collected or received Personal or Protected Health Information from a child under age 13 without verification or parental consent, we will delete that information and take other appropriate measures. If you believe that we may have collected any information, including Personal or Protected Health Information, directly from a child under age 13, please contact us immediately at email@example.com or (602) 443-5260.